RETURNS
If you want to return your item, please send an e-mail to info@lilayyuzgulen.com within 14 days of purchase. 

Refunds will be credited to ​the original method of payment within 14 days after receiving the returns.

​Please note that we can only accept your return when​ the item is in its original unused, unaltered and unwashed condition with the original tags and packaging. 

The customer is responsible for shipping costs and risks.

SHIPPING COSTS

CURRENTLY FREE SHIPPING* FOR EU COUNTIES ONLY
Free shipping on entire order
*Applies to shipping rates under €25.00


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ZONE 1 : NETHERLANDS
Shipping costs: € 6 
Delivery time: 1-3 working days

ZONE 2: EU COUNTRIES
Shipping costs: € 15 
Delivery time: 2-4 working days

ZONE 3: NORWAY AND SWITZERLAND
Shipping costs: € 20 
Delivery time: 2-4 working days

ZONE 4: OTHER COUNTRIES
Shipping costs: € 20 
Delivery time: 2-4 working days (shipment with DHL Express on Demand)
CUSTOMS
We ship from the EU, please be aware that custom duties and fees may apply on orders placed outside the EU. These fees must be paid by the receiver.